The Arrival 

Simba is available for purchase online and at Sleep Country. It can be delivered free of charge throughout most parts of Canada and typically ships within 3–10 business days. 

The company instructs anyone living in the Northwest Territories, Yukon, Nunavut, Newfoundland and Labrador, or any remote area to contact customer service for shipping options, as there may be a service fee of $120 CAD. 

The mattress arrives in a large cardboard box that requires at least two people to move. The box does have handles that make it easier to carry.

The Unboxing

Like other boxed mattresses, Simba is simple to unbox. The company also includes a set of instructions to follow. Once out of its packaging, the mattress should fully expand within a few hours.

The Look 

The Simba 5000 is a simple, attractive-looking mattress. Like other online brands, Simba has opted for a two-tone cover design, with a white knit top and grey woven base.

The Feel 

The Simba 5000 feels more like a memory foam mattress than a spring hybrid. Unlike the classic spring and hybrid mattresses whose bottom support layers are formed by six to eight-inch springs, Simba’s micro-coils mainly help with pressure relief and ventilation.

The following results were determined by licensed 3rd-party engineers, commissioned by us:

Simba 5000 Mattress Layers

The Simba 5000 is made up of five layers. Like other hybrid mattresses on the market today, the layers in this mattress work together to provide an overall level of comfort and support.

• First layer: 0.375 inches of hypoallergenic wool. This top layer helps with body temperature regulation and is a bonus feature that differentiates the Simba 5000 from other Simba hybrids.

• Second layer: 2.5 inches of graphite-infused memory foam. This layer provides comfort and contouring. Memory foam has a much higher degree of sinkage than a springier material like latex. Because memory foam tends to trap heat, Simba has added graphite flakes in the foam to help with temperature control. Foam density: Unspecified.

• Third layer: 2 inches of micro-coils. Simba’s coil layer helps with motion isolation. The hollow channels in the springs also aid in temperature regulation by improving airflow throughout the mattress.

• Fourth layer: 2 inches of high-density foam. This layer provides additional stability to the mattress and is reinforced at the perimeter for edge support. Foam density: Unspecified.

• Fifth layer: 7.125 inches of support foam. This bottom layer makes up the mattress’s foundation and keeps you from sinking too deep. It also includes horizontal air channels that divide the mattress into seven zones, promoting spinal alignment and pressure-point relief. Foam density: Unspecified.

Of note: Simba does not publicly disclose foam density. When Mattress-Reviews.com contacted Simba customer support, they could not provide the foam density for any of their layers.

Simba 5000 Mattress Cover

Simba’s top cover is made primarily of polyester and contains a small amount of elastane for stretch. Synthetic materials are less breathable than natural or plant-derived fibres like Tencel® or cotton.

Unlike other bed-in-a-box brands like Logan & Cove, Simba does not list any eco-conscious fabrics in their outer layer construction. While Simba promotes the top cover’s antimicrobial benefits, it is neither removable nor machine washable.

Though Simba’s parent brand has ties to the textile industry dating as far back as 1979, its tight-top mattress launched the company to prominence. The Simba 2500 mattress, as we know it today, launched in the UK in 2016. It quickly took off in Europe before being brought to Canada by Sleep Country. The European versions of this model are made in both the UK and Poland. In 2020, however, the brand moved manufacturing for all its Canadian orders from China to Canada. 

Simba is a European product available worldwide. In Canada, Simba is available through Sleep Country. Because of its exclusive contract with Sleep Country, the retail chain’s support team manages Simba’s Canadian customer service.

We hire 3rd-party engineers and use public data to rate mattresses on over 25 criteria.

In Europe, Simba is an established name that can demand a premium price. It makes sense that Sleep Country would acquire the brand as part of its ongoing focus to compete with popular online mattress brands like Casper or Douglas. 

If you like a thick mattress or prefer a plush feel, the Simba 5000 is a good option. It is a well-made mattress that uses quality materials. The graphite-infused foam, pocketed micro-coils, hypoallergenic wool layer, and above-average motion isolation are nice features that shoppers have come to expect from mattresses at that price point.

However, the Simba 5000 is missing the premium offerings that would truly give it an edge over top competitors, especially with its extravagant price tag. Despite paying $1,999 CAD for a queen, Simba customers cannot enjoy money-back guarantees, free returns, excellent edge support, or an industry-leading sleep trial.

If you’re looking for a luxury hybrid mattress, you may be better off with the Logan & Cove. Like the Simba 5000 Pro Flex, the Logan & Cove is a 14″ hybrid made with quality Canadian-sourced materials. However, unlike Simba, Logan & Cove has a 15-year warranty, a 120-night sleep trial, higher edge support scores, and hassle-free returns, all with hundreds of dollars to spare ($1,999 CAD vs $999 CAD for a queen).