As with all mattress reviews and comparisons on Mattress-Reviews.com, GoodMorning.com Inc. tests major online mattress brands to continually update and improve its own products. Analyzing the builds, brands, and specifications of competitor mattresses ensures GoodMorning.com always offers the best possible value to its customers.

To provide a consistent benchmark for our tests, we commission third-party engineers to test every mattress in the exact same way. You can view the methodology of testing and the APEGA-stamped results document here.

Without further ado, our Puffy Mattress Review:

Company Overview	Puffy
Launched:	2016
Price (Queen):	$1,599 CAD
Made in:	Canada
Trial length:	101 nights
Warranty:	Lifetime
Where to buy:	Online

Launched in 2017, the Puffy mattress is fairly new to the bed-in-a-box market. Fittingly with a “Puffy” cloud as their logo, Puffy markets itself as the “Internet’s most comfortable mattress.”

Delivery, Trial, Returns	Puffy
Shipping cost:	Free shipping
Shipping time:	3–10 business days
Sleep trial length:	101 nights
Return ease:	Company picks up
Refund:	Yes, full refund
Additional fees:	No

With the rising popularity of the bed-in-a-box, memory foam mattresses are now shipped far more efficiently and conveniently than mattresses purchased from traditional retail stores. Customers are no longer required to take a day off work to accept a delivery as boxed beds are now delivered with the same convenience as most Amazon orders. Some bed-in-a-box companies even offer same-day delivery to certain areas.

Puffy uses the specialist logistics company FedEx to deliver their mattresses directly to customers’ doors throughout most parts of Canada. In some cases, the delivery can even be left on a porch or deck while the customer is away from home. Shipping is free Canadian addresses. Puffy customers can expect their new mattress to be delivered within 3–10 business days.

It is worth noting that Mattress-Reviews.com did not complete the return process, but received this information via the ‘Live Chat’ function on Puffy’s website. (Updated: September 2019)

Out of the Box	Puffy
Delivered in a box:	Yes
Box dimensions:	49" x 19" x 19"
Box opening:	Scissors required
Box/mattress fitting:	Loose
Protection layers:	2
Expansion time:	24 hours

The Puffy mattress was delivered to us within the expected time frame with no significant damage to the box. It is normal for mattresses in boxes to have slight damage to their outer packaging and is why bed-in-a-box retailers include layers of durable plastic protection to compensate for any mishaps during the transit process.

The Puffy mattress was sealed well with heavy-duty tape. Either a knife or pair of scissors is needed to open the box. Remember to be extra careful when using sharp objects to open the box.

Once opened, the compressed mattress is easy to remove from the box. A simple ‘tip-and-pull’ motion is what we recommend. Simply tip the box from a vertical position into a horizontal position and pull the mattress out of the box. We recommend doing this process in the room where you intend to use the mattress.

The Puffy mattress is protected with two layers of heavy-duty plastic, and customers will need to unwrap the first layer in order to change the mattress from a cylindrical shape into a flat, albeit compressed, shape. Some helpful advice at this stage is to place the rolled mattress onto the designated bed frame, find the end of the outer layer of plastic, pull it loose, and use the momentum of unrolling the compressed mattress along the bed frame to remove the remaining packaging. After completing this process, customers will see a folded and unrolled mattress. Simply unfold the mattress (the top cover will be facing up), and place the corners in the correct positions on the frame or foundation.

Next, cut the final layer of plastic. The Puffy mattress will start decompressing. Remove this final layer and the mattress should expand to its full height within minutes. With the Puffy mattress, full expansion took a full day.

Construction	Puffy
Mattress height:	10"
Number of layers:	2
Comfort layer:	4” Cooling Cloud™ foam
Support layer:	6” Firm core support foam
Cover materials:	98% polyester, 2% Lycra
Machine washable:	No
Made in:	Canada

Puffy is a combination foam mattress. By combining two different foam types, it is designed to offer reasonable comfort, cooling, and support.

The Puffy mattress is available only in one firmness option, which is standard for the one-size-fits-all approach commonly used by bed-in-a-box companies.

Puffy Mattress Layers

The Puffy mattress contains two layers of foam. This is uncommon as most bed-in-a-box companies most often use three or more layers for their products.

The first layer of the Puffy has been created to keep you cool. Infused with gel, the foam draws heat away from your body and helps regulate your sleep temperature. Puffy uses this layer in their mattress to alleviate one of the major drawbacks of foam: ‘sleeping hot.’

The second and final layer is a 6” section of support foam. With “Insta-Firm Technology,” this layer is meant to add durability to the mattress and support customers of all sizes.

Unfortunately, the density information for the layers is not available on Puffy’s website. When Mattress-Reviews.com contacted the Puffy customer service representatives via online chat, this information could not be shared.

Puffy Mattress Cover

Staying true to its namesake, the Puffy mattress cover displays miniature cloud emblems stitched into a pattern across a white polyester background. The siding at the foot of the mattress features dark grey polyester fabric embroidered with geometric patterns. On the foot siding of the mattress is a Puffy logo, equipped with a cloud outline stitched in light blue.

The entire mattress cover is removable; however, it is not machine washable. The manufacturer’s instructions recommend spot cleaning the cover with a mild soap diluted in water. Using other methods could damage the product or risk voiding the warranty.

Consumers are becoming more environmentally conscious when making purchases. Retailers both in and out of the mattress industry have been incorporating more eco-friendly and ethical policies when selling products and choosing suppliers.

GoodMorning.com Inc. carried out a survey in February 2017, discovering that almost 50% of Canadians are willing to spend more money for more environmentally friendly products. Therefore, in every review on Mattress-Reviews.com, we will highlight each mattress company’s green philosophy, as well as how prominent their policies are on their websites.

Eco-Consciousness	Puffy
Green policies:	Variable pressure foaming process
Social responsibility:	Donates beds to children in need; Returned mattresses are donated to charity
Box materials:	Bleached cardboard with coloured ink
Foam materials:	Polyurethane
Cover materials:	98% polyester, 2% Lycra
CertiPUR-US®:	Yes
Green manufacturing:	Variable pressure foaming process

Feel & Firmness	Puffy
Feel:	Medium-soft
Firmness	3.9 / 10
Edge support:	5.1 / 10
Motion isolation:	7 / 10
Bounce:	1.3 / 10

Feel & Firmness

The Puffy mattress is one which leans towards the softer side of medium. This feature is advertised prominently across their brand materials. According to the testing conducted by third-party engineers (commissioned by us), it comes in at a 3.9 / 10 on the firmness scale.

Motion Isolation

Motion isolation in foam mattresses is usually very good and one of the main reasons couples make the switch from innerspring to memory foam. According to the testing conducted by third-party engineers (commissioned by us), minimal motion transfer was detected with the Puffy mattress: it ranked 7 / 10 on the motion isolation scale.

Edge Support

Foam mattresses are not known for their edge support; in fact, it is often one of the main inquiries for mattress retailers from customers who move from innerspring mattresses to foam mattresses. The Puffy mattress is a bit above average. According to the testing conducted by third-party engineers (commissioned by us), it ranked 5.1 / 10 on the edge support scale.

Bounce

Due to the fact that motion isolation for foam mattresses is very high, bounce is usually very low. The Puffy mattress had a lower rating for bounce than other foam mattresses. According to the testing conducted by third-party engineers (commissioned by us), the Puffy mattress ranked 1.3 /10 on the bounce scale.

Overview	Puffy
Price (Queen):	$1,599 CAD
Made in:	Canada
Trial length:	101 nights
Warranty:	Lifetime
Number of layers:	2
Cover materials:	98% polyester, 2% Lycra
Machine washable:	No
Green policies:	Variable pressure foaming process
Feel:	Medium-soft
Firmness:	3.9 / 10
Edge support:	5.1 / 10
Motion isolation:	7 / 10
Bounce:	1.3 / 10
Where to buy:	Online

Remember, Mattress-Reviews.com is owned, operated, and paid for by GoodMorning.com Inc. and advertises the Octave, Douglas, Juno, and Logan & Cove brands. The following is strictly our competitive opinion:

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The Puffy mattress is a newer, albeit well-received competitor in the bed-in-a-box market. Puffy is perfect for those looking for a soft or medium-soft mattress that lets you sink in a bit. It is best suited for back and side sleepers, as well as those who favor products made in North America.

Compare Puffy:

• vs Douglas
• vs Logan & Cove