Douglas Mattress Review (2024)
Disclaimer: We are owned and operated by GoodMorning.com. We hire 3rd-party engineers and use public data to rate mattresses on over 30 criteria that we believe are important. Brands we own—Douglas, Juno, Octave, and Logan & Cove, and Novosbed—are reviewed and advertised where indicated. Views expressed here are our opinions only. Full details.
Get a FREE Bedding Bundle and 50% OFF all Sheet Sets when you purchase a mattress. Plus, get 20% OFF Adjustable Beds and up to 70% OFF all bedding!
Sale ends December 3rd. See website for details >
Disclaimer: We are owned and operated by GoodMorning.com. We hire 3rd-party engineers and use public data to rate mattresses on over 30 criteria that we believe are important. Brands we own—Douglas, Juno, Octave, and Logan & Cove, and Novosbed—are reviewed and advertised where indicated. Views expressed here are our opinions only. Full details.
Get a FREE Bedding Bundle and 50% OFF all Sheet Sets when you purchase a mattress. Plus, get 20% OFF Adjustable Beds and up to 70% OFF all bedding!
Sale ends December 3rd. See website for details >
Douglas Mattress Review (2024)
Offering incredible value for the price, Douglas is a medium-firm memory foam mattress with a cooling gel comfort layer and best-in-class motion isolation.
- 🏆 Winner: Best Overall Mattress for 2024
- 🏆 Top-Rated Mattress Under $1,000 CAD
- 12,000+ Verified Five-Star Reviews
- Free Bedding Bundle with Mattress Purchase
Key Features
- Cooling top layer
- Pressure-point relief
- Excellent motion isolation
- Eco-conscious design
- 365-night sleep trial
- 20-year warranty
- Available in RV sizes
- Free shipping, returns & pickup*
* Fees may apply for some remote locations.
Winner! 2021 Product of the Year™
Voted the top choice overall in the Mattress-in-a-Box category according to a survey of 4,000 Canadians by Kantar.
Price and Size Listings: Douglas
Verified as of: This Month | This Week | Today ✅
Twin
38″ x 75″ x 10″
$599 CAD
Twin XL
38″ x 80″ x 10″
$649 CAD
Double
53″ x 75″ x 10″
$699 CAD
Queen
60″ x 80″ x 10″
$799 CAD
King
76″ x 80″ x 10″
$899 CAD
Cal King
72″ x 84″ x 10″
$899 CAD
Is Douglas Really the Best Value for Your Money?
Douglas entered the bed-in-a-box market in 2017 and quickly gained popularity for its high quality and enticingly low prices. In the years since, Douglas ($599+) has become Canada’s top competitor to brands like Endy ($675+), Casper ($895+), and the Bloom Cloud mattress ($899+). Available in one crowd-pleasing firmness option, the made-in-Canada Douglas mattress is an affordable and eco-conscious brand that has amassed thousands of five-star reviews on the company’s website.
Now Douglas offers you even more value for your dollar. Each mattress purchase on Douglas.ca comes with a bundle of accessories including a sheet set, mattress protector, pillow(s), and pillow protector(s), along with various discounts on other related sleep accessories.
You'll Love Douglas If You Want...
- A lower-priced alternative to Endy or Casper
- FREE sheets, pillows, mattress protector, and pillow protectors with mattress purchase
- 365 night risk-free trial
- A cooler night’s sleep
- A foam mattress with above-average firmness
- An eco-conscious product
- Excellent motion isolation
- A latex-free mattress
Skip This Mattress If You...
- Live outside of Canada or the United States
- Want a spring-based mattress
- Prefer your mattress to be very soft
★★★★★
“I have suffered from lower back pain for decades and could never ever find the right mattress until I found Douglas about 8 years ago. I bought a King size for me and my spouse and my low back pain was gone, something I had not experienced for decades.
Fast forward 8 years and I slipped and fell in my driveway on some ice while I was clearing snow. I ended up injuring my spinal cord at L3 (lower back) and as a result I became a Paraplegic with severe pain. I then purchased another Twin XL from you and an adjustable bed frame from Amazon (because you were out of stock at the time), instead of the hospital bed they recommended I buy at 3x the cost.
Let me tell you, if there is anyone that has tested your products long term, and tested them for severe medical problems that would be me. I can tell you without a doubt your mattresses are just simply amazing. I have severe body and neuropathic pain daily as a result of my spinal cord injury that doesn’t respond well to any of the medications they have given me. Any time my pain is really bad I have to lay down and I do that on your mattress and the majority of my pain just simply melts away. No medication, just a mattress in an adjustable position.
So I wanted to tell you my story and feel free to share it on your website. You are hands down the best mattress for spinal cord injuries and seriously you should be selling them to medical supply stores because they are charging 3x the price for inferior products that would require me to take more medication just cope with it. Anyway, thank you from the bottom of my heart for such an amazing product. I plug your product to everyone I can because I’m a believer!”
-Steven C., Verified Buyer
04/20/23
Read More Reviews
Table of Contents
Jump to any section by clicking the links below:
First Impressions: Straight Out of the Box
The Arrival
Douglas mattresses can be purchased online at Douglas.ca.
The mattress arrives at your door in a cardboard box and is shipped free of charge across Canada. In some regions, you can waive the necessary signature and have the mattress dropped off while you’re away from home. For some remote locations, additional shipping charges may apply.
The Unboxing
Once unboxed and out of the packaging, Douglas expands to its full, 10-inch height in less than a minute.
The Look
The overall appearance of the mattress is attractive and streamlined. Since the company is based in Canada, the red and white colour scheme and mountain-inspired design details are a fun homage to the brand’s roots. The crisp, white knit cover has a diamond-shaped quilted pattern that is exceptionally soft to the touch.
The Feel
Douglas is available in what the company refers to as a ‘single, fine-tuned firmness’ option. There is a minimal amount of sink when you first lay down, but as you settle, you will feel the top comfort layer contour to your body. This gentle cradling is a signature of memory foam mattresses and the reason that people who experience pressure-points prefer a foam sleep surface. Not too soft or too firm, Douglas strikes that ‘Goldilocks’ balance most sleepers want.
Shop for the fine-tuned, perfectly balanced Douglas mattress now.
Douglas Mattress Review: How Engineers Scored the Douglas
The following results were determined by licensed 3rd-party engineers, commissioned by GoodMorning.com:
To be able to accurately rate and compare the performance of the mattresses reviewed on this website, it was necessary to hire licensed 3rd-party engineers. Their independence and operating standards help to ensure the results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict methodology to protect the overall integrity of the results. The full report is linked below and has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
*Be advised: Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.*
How Our Engineers Test Each Mattress:
Test Scores | Douglas |
---|---|
Firmness: | 6.7 / 10 |
Edge support: | 7.8 / 10 |
Motion isolation: | 8.3 / 10 |
Bounce: | 3.1 / 10 |
Feel & Firmness
We classify Douglas as a medium-firm mattress, and the engineering report confirms our experience. Firmness is graded on a spectrum, with higher numbers indicating a firmer mattress. At 6.6/10, there is minimal sinkage thanks to a thick motion-isolating support layer. However, sleepers will find that the foam conforms nicely to the body as they settle into the sleep surface. The three responsive foam layers promote gentle contouring and softness while still maintaining proper spinal alignment for all sleep styles.
Edge Support
When compared to other foam mattresses, Douglas earns quite a high ranking for its edge support. Unlike Endy or Casper, Douglas experienced a low degree of sinkage when our third-party engineers applied weight to the sidewalls. Mattresses with higher edge support are less likely to collapse when people sit at the sides or foot of the bed. Additional support at the sidewalls makes getting off the mattress more comfortable and is especially helpful for people who may have mobility issues.
Motion Isolation
A primary reason that people love foam mattresses is the superior motion-isolation. Once again, Douglas doesn’t disappoint in this category. Thanks to a thick support zone and responsive transition layer, you will experience little to no motion transfer from one side of the bed to the other. If you share your bed with a partner or pets, investing in a mattress with a high motion isolation score will reduce the likelihood of sleep disturbances.
Bounce
The superior motion isolation and use of specialty foams ensure sleepers experience almost no bounce when laying on the Douglas. Light sleepers generally prefer mattresses with very little bounce because they feel less motion transfer from their sleep partner moving or getting out of bed. If you enjoy a springier sleep surface, a foam mattress is probably not for you.
Want to sleep sounder with best-in-class motion isolation? Shop Douglas now.
Mattress Construction: What Is the Douglas Mattress Made Of?
Construction | Douglas |
---|---|
Mattress height: | 10" |
Number of layers: | 3 |
Comfort layer: | 2" Luxury ecoLight® Cooling Gel Foam |
Transition layer: | 2" Premium Elastex® Foam |
Support layer: | 6" Motion-Isolation Support Foam |
Cover materials: | Polyester, Infinitex™, Spandex |
Machine-washable cover: | Yes |
Made in: | Canada |
Douglas proudly promotes its use of eco-conscious materials. If you’re interested in sustainability, you’ll appreciate the efforts the brand has taken to lower its carbon footprint across the entire manufacturing process.
The choice to develop and source environmentally conscious components doesn’t come at a sacrifice to quality. Douglas feels plush and supportive and delivers on the comfort that people have come to appreciate from popular bed-in-a-box brands.
Douglas Mattress Layers
- First layer: 2 inches of ecoLight® cooling gel foam. This cooling gel encourages a restful sleep by ensuring that the mattress doesn’t trap heat. The ecoLight® foam has the durability, responsiveness, and comfort of memory foam, but it has a lower carbon footprint. Foam density: 2.5 lbs/ft3.
- Second layer: 2 inches of Elastex® foam. This transition layer is designed to provide spring and support. Many mattresses use latex for similar reasons. Elastex® is free of the allergy-causing chemicals found in latex.
- Third layer: 6 inches of motion isolation support foam. This thick bottom layer greatly reduces motion transfer between sleepers, and it also enhances edge support.
Douglas Mattress Cover
The plant-derived CoolSense® cover is made from sustainable Infinitex™ fibres that draw moisture away from the surface. The cover’s natural breathability also helps to improve air circulation throughout the mattress layers.
When it comes to care and general upkeep, the machine-washable top cover has a 360° zipper for easy removal. Once the cover has been cleaned, it can be reattached in seconds without having to lift or move the mattress.
How to clean the removable top cover:
- Unzip the upper portion of the cover;
- Put in the washing machine on a gentle cycle;
- Tumble dry on low or air dry.
Looking for easy-breezy mattress cover cleaning? Shop Douglas now.
Brand Bio: What's the Story Behind Douglas?
Company Overview | Douglas |
---|---|
Launched: | 2017 |
BBB rating: | A+ |
Trustpilot Rating: | 4.8 / 5 "Excellent" |
Made in: | Canada |
Company HQ: | Canada |
Ownership: | Privately owned (GoodMorning.com) |
Warranty: | 20 years |
Where to buy: | CLICK HERE |
Douglas is owned by GoodMorning.com, Canada’s largest independent online mattress retailer.
Released in 2017, the Douglas mattress was the Canadian company’s answer to the one-firmness-fits-all model that has become increasingly popular in recent years. Douglas has benefitted from the experience of its parent company’s first mattress, Novosbed. Built using eight years’ worth of engineering data and customer feedback, Douglas is a thoughtfully designed all-foam mattress offered at a great low price.
The made-in-Canada brand openly positions itself as an eco-conscious alternative to the other direct-to-consumer mattresses. All Douglas mattresses are manufactured in factories in Ontario, Alberta, and Quebec, most of which use primarily sustainable energy sources. The company uses eco-conscious materials and has a less carbon-intensive manufacturing process than many of its top competitors.
Your search for an environmentally conscious mattress is over—shop Douglas now.
Delivery, Sleep Trial & Returns
Delivery, Trials & Returns | Douglas |
---|---|
Courier: | FedEx |
Shipping cost: | Free |
Shipping time: | 3–10 days |
Sleep trial length: | 365 nights |
Return ease: | Company picks up |
Additional fees: | No |
Douglas uses FedEx to deliver their mattresses directly to customers’ doors throughout most parts of Canada. The shipment can even be left on a porch or deck if you are away from home. Shipping is free for the majority of Canadians, but fees may apply for some remote locations. The order ships by ground from Ontario or Alberta, which means you’ll typically receive your bed in 3 to 10 days after placing your order.
How long is the Douglas sleep trial?
At 365 nights, the Douglas sleep trial is one of the longest in Canada. The company also arranges to pick up returns for free within the sleep trial period and will issue a full refund.
What happens to returned mattresses?
Returned Douglas mattresses are either donated to nearby community organizations or picked up by a local recycling partner, depending on regional restrictions.
How will the Douglas mattress arrive?
The Douglas mattress is delivered in a cardboard box about the size of a hockey bag. If there is slight wear-and-tear to the box during shipment, there is no need to worry. The mattress is fully protected from the elements with two layers of heavy-duty plastic – one to form the vacuum seal, and another to keep it tightly rolled in a cylinder shape. If there is damage to your mattress, Douglas has a very responsive customer service team that is based in Canada and available to help work out any product issues.
Can you sleep on Douglas the first night?
Yes! Douglas fully expands in two minutes and is ready to sleep on the same day it’s delivered.
Social & Environmental Impact
Eco-Consciousness | Douglas |
---|---|
Green policies: | Manufactured using renewable energy; Recycled cardboard; Recycled plastic protection |
Social responsibility: | Returned mattresses are donated to charity |
Box materials: | Recycled cardboard |
Foam materials: | 100% Made in Canada |
Cover materials: | Polyester, Infinitex™, Spandex |
CertiPUR-US®: | Yes |
Green manufacturing: | Manufactured using renewable energy |
Ratings Breakdown: How the Douglas Mattress Measures Up
There’s a reason Douglas placed so highly on our list of best mattresses. Find out why we scored Douglas as our top pick and how it could have achieved an even higher rating.
We hire 3rd-party engineers and use public data to rate mattresses on over 25 criteria.
Where Douglas Wins Points
- Made in Canada
- Free shipping to major metro areas
- Above-average sleep trial period
- Above-average warranty length
- Convenient boxed delivery
- CertiPur-US® certified foams
- Cooling gel foams
- Above-average edge support
- Above-average motion isolation
- Full refunds
- Arranged return pickup
- A+ Company Rating (BBB)
- 10,000+ verified customer reviews
Where It Could Do Even Better
- Only one firmness option to choose from
- No perforated or conduit foam
Final Thoughts on the Douglas Mattress
When it comes to price, comfort, quality, value, and convenience, you can’t go wrong with Douglas. Douglas is an all-foam mattress delivering an exceptional sleep experience, but at an even more affordable price point.
That outstanding value has only grown more generous over the years. Douglas now offers a free sheet set, pillow(s), mattress protector, and pillow protector(s) with every mattress purchase, as well as an assortment of discounts on other complementary items sold on their website.
Douglas received top scores for its use of high-quality, eco-conscious materials, overall comfort, and excellent value. With a starting price of $599 CAD for a made-in-Canada mattress, Douglas is one of the most affordable brands in its category.
We recommend Douglas for Canadians who want the body-contouring comfort of memory foam but require more support and firmness across the entire sleep surface.
Verified Customer Reviews
This is a live feed from the Douglas website of real reviews from real Douglas customers. The reviews below include any and all sizes, firmness options and/or versions of this product.
Visit the website to see all customer reviews or to filter by rating or topic (e.g. Firmness, Back Support, Delivery).
ADVERTISEMENT
HAVE YOU ALSO CONSIDERED?
Spend a lot less – $$$$$
Juno
Canada’s Value Mattress
- Cooling gel foam
- Breathable knit cover
- Available in RV sizes
- Great low price
- Starting at $399 CAD
- Made in Canada
Upgrade for a bit more – $$$$$
Octave Vista
Canada’s Best Cooling Mattress
- Copper-infused memory foam
- Temperature-balancing technology
- Multi-zone support foam with air channels
- 3 specialty layers / 12″ height
- Washable cover with cooling nanofibres
- Made in Canada